Sales & Service
KSW is committed to building long-term partnerships through reliable service and continuous support across every stage of your project.
1
Pre-sales
Professional engineering consultation and product selection support for copper tube and piping systems.
- Material selection (copper & copper alloy grades)
- Product specification and sizing
- Drawing review and technical evaluation
- Customized solutions based on working conditions
2
In-sales
Strict project schedules and quality control procedures to ensure reliable production and on-time delivery.
- Real-time order tracking and progress updates
- Full compliance with international standards (ASTM, EN)
- Third-party inspection support (DNV, CCS)
- Product testing reports and quality documentation
- Professional packaging and global logistics
3
Post-sales
Comprehensive after-sales support to ensure long-term product performance and customer satisfaction.
- Installation guidance and technical support
- On-site commissioning assistance
- Maintenance recommendations for copper tube systems
- Rapid response to quality or technical issues
- Repair or replacement within warranty terms